To retain existing players, casinos reward them with so-called comp points. These points are given to loyal players who make real-money deposits and wagers as a part of casinos’ loyalty schemes. Another term for them is loyalty points while loyalty schemes can be also referred to as loyalty programs, VIP programs or VIP schemes.
Just like the terms may vary, the system of rewarding loyal customers itself differs from casino to casino. However, all the programs are based on the same premise – give a loyal player a reason to come back for more.
How Loyalty Schemes Work
To benefit from a casino loyalty program, you need to deposit and wager real money. At most casinos, you will join a loyalty program automatically as soon as you make your first deposit to the casino. At others, you need an invitation from the casino or you have to contact customer support service to enroll it. In general, comp or loyalty points will be given to you whenever you spend your money playing casino games.
The conditions under which you will collect these points depend on the casino you have signed up with. Nevertheless, at all casinos, you will collect comp points faster if you play games based on sheer luck like slot machines or scratch cards. On the other hand, you will have to wager more money on table or card games that involve certain skills to earn the same amount of loyalty points.
Comp points will be added to players’ accounts and once they collect a sufficient amount of them, they can be exchanged for cash prizes or other rewards. Exchange rates also vary from one casino to another, so you should always check a dedicated page to learn all about the terms and conditions.
Besides cash, players can also make use of other rewards that may include bonuses and free spins. As you climb up the levels of a loyalty program, you can benefit from other incentives like cashbacks or even more attractive rewards. Some casinos run special promotions where you have to collect loyalty points to win weekly or one-off prizes.
What VIP Treatment Includes
When we talk about loyalty program levels, we talk about those casinos that offer tiered loyalty schemes. The more money you spend on casino games the higher you climb up the scheme. High rollers are players who deposit and wager large amounts of cash and they can secure VIP treatment. Once you reach the top tiers, you can enjoy special rewards that can come in various forms such as luxury cruises, tickets to exclusive events and so on.
VIP players can also enjoy higher betting and withdrawal limits as well as faster cashouts. This status also includes a dedicated account manager that will help you whenever you need some kind of assistance. All in all, as a VIP player you can enjoy world-class service that is not available to regular players. This is the way the casino says thank you for the money you have spent at it trying to keep you as a loyal player.
For instance, Mr Green’s Club Royal accepts new members by invitation only. Some of the benefits of joining it include lower wagering requirements, no fees, higher deposit and withdrawal limits, access to exclusive events and more. Club Royale members can take part in exclusive promotions and win trips to some of the world’s most attractive destinations and tickets to sports events and concerts.
At 888casino, VIP players can enjoy the perks of being an 888 VIP Casino Club member. The membership is reserved for elite and most loyal members and grants you access-all-areas VIP pass to exclusive VIP promotions and events. Members of this club can play at three 888 brands – 888casino, 777 and 888games. They can join VIP-only promotions and draws to win the latest gadgets, jewellery, designer goods and weekend getaways and well as cash bonuses and FreePlay vouchers.
Closing Thoughts
Casinos that offer no loyalty programs are rare today as all of them try to survive in the oversaturated market. Keeping a player who spends a lot is not an easy task with new gaming venues offering more and more attractive incentives emerging on a daily basis. That’s the reason most casinos offer rewarding programs that will keep customers satisfied.
What’s on offer depends on your playing style and the money you have in your bankroll. If you are a casual player, you can benefit from comp points, different promotions and bonuses. You should always check the terms and conditions before you accept any casino offer. No matter how attractive they may seem, don’t forget to keep an eye on your balance and never spend more money than you have set aside for playing casino games.
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